Quantitative Research on the Satisfaction of Shared Medical Equipment Under Sharing Economy

Authors

  • Huzhi Xue
  • Runtong Zhang

DOI:

https://doi.org/10.56028/aemr.3.1.126

Keywords:

shared medical equipment, satisfaction survey, factor analysis, factor entropy method, nonparametric test

Abstract

Background: Shared medical equipment is one of the developments related to sharing economy, which can effectively reduce the excessive waste of medical resources. Different people have different expectations. In other words, people’s responses influence the development. Therefore, identifying the expectations of different groups can provide guidance for the development of shared medical equipment. Methods: This study establishes a research model consisting of four personal characteristic indexes (identity, income, gender and age), four factors (financial affairs, sanitation, convenience and policies), and eight secondary indexes (rental price, diversified methods of payment, equipment disinfection, utility loss in transit, supporting services, scheduling efficiency, rights protection of damage and rights protection of medical malpractice). These data involved 337 effective Chinese participants and are analysed and tested through factor analysis, entropy method and nonparametric tests. Results: Factor analysis reclassifies eight secondary indexes and corrects four latent ones. There is no significant difference in the expectation of shared medical equipment among people of different ages, incomes and genders. Patients have the highest expectation (1.461). This is followed by personnel in medical industry, while ordinary people have the lowest expectation (1.448). People are most concerned about the disinfection degree of shared medical equipment, and least concerned about equipment scheduling efficiency. Conclusions: We propose a method to quantify the expectation of shared medical equipment. We also get the weight of each factor and determine the factor that people care more about. To maximize the benefits, different strategies are supposed to be introduced for different people according to their expectations.

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Published

2023-01-11