Study on Employee Involvement on the Effectiveness of Organizational Change in Côte d’Ivoire

Abstract

Change is critical for any organization in this day and age. New technologies, external/internal business environments, crises, and health pandemics can occur at any time. Running a business has become difficult. Employee involvement has been studied by researchers in recent decades and identified as a key outcome for achieving organizational change. Employee involvement was defined by the researchers in three ways. Employee participation is the process by which employees actively participate in decision-making and problem-solving on a daily basis. Empowerment primarily refers to the autonomy and delegation of power to make the right decisions about their work, resulting in employee responsibility and, ultimately, their outcome. Teamwork is defined as two or more people working together to achieve a goal. Because of the uncertainty that can bring about change, teamwork is known to have significant value. Organizational Change refers to an organization's ability to change its business structures, strategies, and habits. These variables may thus have a negative or positive impact on the success of change. To address this research, data was collected from telecommunications companies using a questionnaire, and Smart PLS and structural equation modeling were used to analyze the data. This paper includes conclusions, limitations, and recommendations for future research.